We offer FREE Standard Delivery on all orders for UK Mainland only. Mainland UK Deliveries are on a 2 to 3 day delivery service.
***Please note, any deliveries to Highlands, Islands, Northern Ireland and BFPO Military Address are subject to change due to weight of item ordered. We will always contact customer's prior to dispatch to clairify.***
We are now accepting International orders and can ship our full range of stock to Europe, America and Canada. Shipping costs are shown within the checkout, but these may be subject to change. Any queries please mail our sales team: sales@dirtbikexpress.co.uk
RETURNS
If you are not completely satisfied with your goods you may return them unused and in the original condition with tags attached within 14 days of invoice date. Please state if you require a refund or exchange. No refund will be given if after this 14 day period.
If refund requested, a 20% restocking charge is applicable, unless faulty or damaged goods. We regret we cannot refund postage costs unless item is faulty.
All Special Order items are made to order and therefore no cancellation or return on item.
Please note that you are responsible for any returned items until they are received by us. For this reason we suggest you use an insured method of return such as recorded delivery.
For exchange of items, please note that an additional fee will be required to cover postage costs large items - £8.99 small items - £4.99.
RETURN COLLECTION
Should you wish to exchange your item for any reason, we are now offering a return collection for our UK customers!
Why return your heavy Motocross gear by Royal Mail, when our courier will collect your returned parcel from your doorstep.
In addition to this, our courier will also re-deliver your alternative item at no extra cost.
Please contact a member of the Dirtbikexpress Sales Team for prices.
Any queries, please telephone on (01643) 709144.
Our returns address is:
Dirtbikexpress
Returns Dept
Unit 1
Minehead Enterprise Park
Mart Rd
Minehead
Somerset
TA24 5AE |